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CHECK IF YOUR QUESTION HAS ALREADY BEEN ANSWERED BELOW.
YOU CAN’T FIND THE ANSWER? DO NOT HESITATE TO CONTACT US.
You can order anywhere in the world.
Just make sure that you’re doing an international (SEPA) transfer. Fill out all the necessary information and transfer the amount of money that is written on the proforma invoice. Our bank information is:
IBAN: SI56 0510 0801 5616 022
Swift/Bic: ABANSI2X
Bank name: ABANKA d.d.
The transfer of the bank payment can take up to 1–2 working days; you will receive a confirmation email when your payment has been accepted.
Sadly no, as we only offer 3D secure credit card payment because security comes first.
After you complete all the steps, you’ll receive an email with confirmation.
We ship worldwide.
All orders placed (and processed) before 14:00 (GMT +1) will be shipped the same day (excluding weekends and holidays).
Yes, once the order is placed, you can request a tracking number by sending an email with your order number to info(at)hempika.si
It happens sometimes that the tracking numbers aren’t available immediately, thus giving you the feeling that the package hasn’t been sent yet. Don’t worry, it is probably a delay in the tracking process system because many local couriers only recognize the tracking number 24 hours before delivery.
All of our packages are discreetly shipped and contain only the delivery information.
If you received the product and changed your mind, you can return it in a 14-day period if it is still in a condition that you received it (unopened and unused). For more information about returns, please contact us at info(at)hempika.si
You can create your account here.
There can be various reasons why your login doesn’t work. First, we recommend changing your password and if that also doesn’t work, please contact us at info(at)hempika.si
We store all the information in accordance with our Privacy Policy.
Yes, you can change your information such as delivery & billing address, password, etc. but you have to be logged in to make changes.
Yes, there are lots of benefits having a Hempika account including:
Yes, you can apply for a business account at our wholesale portal.
No, you don’t need the VAT number to register a wholesale account.
Hemp products that contain less than 0,2% THC are considered legal in most of the countries worldwide. Because the laws are rapidly changing, we recommend that you check your local laws before placing the order.
WE’LL ONLY SEND YOU THE GOOD STUFF. PROMISE!
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